Payment Policy
Last updated: 20th October 2024
At Seraphaelle, we strive to provide a seamless and secure payment experience for all our clients. Please review the following Payment Policy to understand our procedures and guidelines:
1. Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, etc.)
- PayPal
- Other secure payment gateways as specified on our booking page.
2. Payment Terms
- Full Payment at Booking: All services must be paid in full at the time of booking to confirm your appointment.
- Currency: All payments are processed in USD (United States Dollars). Please note that currency conversion fees may apply depending on your financial institution.
3. Secure Payment Processing
We use reputable third-party payment gateways to process all payments securely. Your payment information is encrypted and handled in accordance with industry standards to protect your data.
4. Refund Policy
Refunds for cancellations are processed according to our Cancellation Policy. If you are eligible for a refund, it will be credited back to the original payment method within a reasonable time frame.
5. Failed Payments
If your payment fails or is declined, we may contact you to resolve the issue. Your booking will not be confirmed until payment is successfully processed.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- Email: hello@seraphaelle.com
- Website: www.seraphaelle.com
